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2024-2025 Student Enrollment Specialist (Seasonal) (Los Angeles and Santa Ana)

Department: EDNOVATE
Location: Santa Ana, CA

2024-2025 Student Enrollment Specialist (Seasonal)

Ednovate Background

Ednovate launched its first school, USC Hybrid High, a personalized learning high school, in 2012. Since then, Ednovate has grown to five schools and is on a trajectory to continue to grow over the next several years. Ednovate is committed to serving in areas where students traditionally lack access to a quality college prep education by building tuition-free, safe, and high-performing public schools to serve neighborhoods that need it the most. Ednovate is currently planning for our next growth phase as we continue to fulfill our mission to make a positive multigenerational change within the communities we serve and in our profession.

Position Description

We are seeking a bilingual Student Enrollment Specialist to support the student enrollment and recruitment work at our schools. This customer service role will be assigned to a school and will report to the Student Enrollment Associate and work closely with our school site leaders to collaborate and execute on a robust student enrollment strategy and process. The Student Enrollment Specialist is responsible for owning the enrollment process in order to meet 100% campus enrollment goals. The individual will act as the primary point of contact for students in processing enrollment and registration related documents. Answers questions via phone, the internet, U.S. mail or in person regarding the procedures related to enrolling and registering at one of our schools. This seasonal position will be from January to June, with the possibility of extending to August. The individual will work a minimum of 6 hours per day in a 5 day work week. The individual must be able to work remotely and in-person as needed.

What You’ll Do

  • Support parents in completing the enrollment and registration process

  • Support the management of SchoolMint, our online enrollment and lottery system

  • Input and organize data into the student information system.

  • Coordinate and execute events that ensure that families choose to enroll

  • Post-Lottery follow-ups with families to offer their spot and secure their acceptance until achieving the school’s enrollment target goals.

  • Manage registration process by distributing communications, following up with families, and supporting the collection and input of registration documents until 100% registration is complete.

  • Monitor progress towards goals and make meaningful and timely adjustments

  • Create and distribute communication and marketing materials including flyers and presentations to relevant stakeholders

  • Support both English and Spanish-speaking families and community members

  • Build relationships with parents, neighbors, community agencies, and various community groups to inspire and motivate families to join the Ednovate community

  • Performs other related duties as assigned.

Physical Requirements

This individual may be required to work outdoors, walk large areas for long periods of time, and travel to various parts of Los Angeles or Orange County. This person must be able to perform these physical tasks and maintain a positive composure when engaging potential families.

We’re Looking For

  • Outstanding skills in: relationship building, oral and written communication, interpersonal relations, and problem solving

  • Spanish/English bilingual fluency required

  • A proactive self-starter with the ability to multitask, establish and rearrange priorities, and maintain focus in a fast-paced environment

  • Recruitment and/or community building experience

  • Canvassing and phone-banking experience a plus

  • A working knowledge of word processing, database and/or spreadsheet application is required

  • Ability to interact with students, staff and the public in a pleasant, tactful and courteous manner

  • Ability to research records and determine source of error

  • Ability to communicate effectively orally and in writing

  • Ability to work under pressure and meet deadlines

  • Ability to keep accurate records and maintain confidentiality

  • Knowledge and cultural competence of the local student and parent community

  • Knowledge of public education and charter schools preferred, but not required

  • Belief that all Ednovate students will succeed in college and make a Positive Multigenerational Change

  • A history of high achievement and results

  • Impressive work ethic ("good isn't good enough")

  • Clear passion for Ednovate's Mission

  • Obsessive attention to detail

  • Serviced-focused mentality

We’re Committed to Giving You

  • An hourly rate of $24.00 per hour

  • A place to grow, learn and be a part of the Ednovate family!

Statement of Non-Discrimination

Ednovate does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.

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